
Michael O’Leary
The man who made flying cheap and customer service an optional extra
Michael O’Leary stands in front of a Ryanair jet, arms crossed, wearing that familiar smirk that says he’s about to tell you exactly why you’re wrong about everything. For three decades, this accountant from Cork has turned the aviation industry upside down, made flying accessible to millions, and somehow managed to be both Europe’s most successful airline boss and its most publicly detested one.
The Accountant Who Learned to Fly
O’Leary joined Ryanair in 1988 as deputy chief executive, armed with a Trinity College business degree and a healthy disrespect for conventional wisdom. The airline was bleeding money, flying half-empty planes on routes nobody particularly wanted. O’Leary looked at Southwest Airlines in America and had his eureka moment: strip everything down to the bare essentials, charge for every extra, and make the planes so cheap that people would tolerate almost anything.
The No-Frills Revolution
Under O’Leary’s leadership, Ryanair became the template for European budget aviation. No free drinks, no assigned seating, no sympathy for your grandmother’s funeral arrangements. The company flies to airports that are sometimes an hour’s drive from the cities they claim to serve, charges you for everything from priority boarding to using the toilet, and somehow still manages to get you there cheaper than a train ticket.
Master of Outrage
O’Leary has turned controversy into a marketing strategy. He’s suggested charging passengers to use the toilet, proposed standing room only flights, and once described his customers as “idiots” who deserve the service they get. When critics complain about legroom, he points to the prices. When environmental groups attack aviation, he argues that his efficient operations produce lower emissions per passenger than his competitors.
Did You Know?
- He once bought a racehorse named “War Of Attrition” specifically because he thought the name suited his business philosophy
- O’Leary seriously considered removing two of the three toilets from Ryanair planes to fit in more seats
- He’s never owned a mobile phone, preferring to conduct business face-to-face or through his assistant
Love him or loathe him, Michael O’Leary changed how Europe travels. Discover more fascinating Irish personalities in our People section.

